Terms and Conditions

Effective Date: 19th July 2024

1. Introduction

Welcome to SafaCRM. These Terms and Conditions govern your use of our services, software, and website. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

2.2 Account Registration

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.3 Account Security

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2.4 Prohibited Activities

• Use our Services for any illegal or unauthorized purpose.
• Interfere with or disrupt the integrity or performance of our Services.
• Attempt to gain unauthorized access to our systems or networks.
• Use our Services to transmit any harmful or malicious code.
• Resell, license, or distribute our Services without our express written consent.

3. Service Access and Availability

We strive to keep our Services available 24/7, but we do not guarantee uninterrupted access. We may suspend or terminate your access to our Services without notice if we believe you have violated these Terms or if we need to perform maintenance or address security issues.

4. Fees and Payment

4.1 Subscription Fees

Certain features of our Services may require payment of subscription fees. By subscribing to these features, you agree to pay the applicable fees as set forth on our website.

4.2 Payment Terms

Payments are due in advance for the subscription period selected. All fees are non-refundable, except as required by law or as otherwise specified in these Terms.

4.3 Changes to Fees

We reserve the right to change our fees at any time. We will provide you with advance notice of any fee changes, and your continued use of the Services after the effective date of the fee change constitutes your agreement to the new fees.

5. Intellectual Property

5.1 Ownership

All content, software, and materials available through our Services, including but not limited to text, graphics, logos, and code, are the property of SafaCRM or its licensors and are protected by intellectual property laws.

5.2 License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes.

6. Data Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.

7. Termination

We may terminate or suspend your access to our Services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses or other harmful components.

8.2 Limitation of Liability

In no event shall SafaCRM, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless SafaCRM and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms, or the Services shall be resolved through binding arbitration in [Location], in accordance with the rules of [Arbitration Organization].

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the effective date. Your continued use of the Services after the changes take effect constitutes your acceptance of the new Terms.

12. Contact Information